(We are currently on Beta)
We're committed to providing a secure and fair marketplace for our buyers and sellers. To support this commitment, we've put in place rules and policies that govern our expectations of buyers and sellers, the actions we'll take to keep you safe, and how we'll protect you if something goes wrong.
By becoming familiar with and following our policies, you'll help us maintain a safe environment for all, and be able to avoid interruptions that might come from inadvertent violations of our rules.
Some of our rules reflect local legal requirements, while others are based on our experience of how best to protect everyone using Vidad services.
In our policy section, you'll find information on items that can and can't be sold, guides to creating and maintaining listings, details on how we protect your personal details and more.
You can also find our User Agreement, User Privacy Notice, and Cookie Notice. These lay out the most critical information around our terms of use, the information we collect from you, and how we keep that information safe.
There are some items that, due to legal restrictions or Vidad rules, we don't allow or that can only be listed under certain conditions. If you're not sure whether your item is allowed, our Prohibited and restricted items policy has more details on what you can and can't sell.
To keep Vidad a safe place, sometimes we remove listings that violate our policies. If we remove your listing, we'll send you an email to your Messages and to your registered email address explaining why.
If you can't find your listings they may have been removed if they violated one of our policies. However, if you haven't received an email from us about removing your listings, it's possible they're just not ranking high up in search results.